Shipping policy
Moirai Essence™
We are committed to processing and shipping your order as quickly and carefully as possible.
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on order weight and delivery location. Delivery times may vary depending on the carrier and destination.
Free Shipping
Orders of $120 or more qualify for free standard shipping within the United States.
Shipping Destinations
We currently ship within the United States. International shipping availability will be announced at a later date.
Delays
Moirai Essence is not responsible for delays caused by carriers, weather conditions, or other circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 3 days of delivery at:
themoiraiessence@gmail.com