Moirai Essence™
Due to the nature of essential oils and wellness products, all sales are final.
However, your satisfaction is important to us.
Eligible issues
We will issue a replacement or refund in the rare event that:
• An item arrives damaged
• The wrong item is sent
• Your order is incomplete
Conditions
You must contact us within 3 days of delivery and provide:
• Order number
• Photos of the issue
• Brief explanation
Email: themoiraiessence@gmail.com
If approved, a replacement or store credit will be issued.
We do not accept returns of opened or used oils.